Product defects
Here we’ve put together important information for our customers.
Here we’ve put together important information for our customers.
11..04.2025
In connection with the installation of Jøtul F 200 and F 205 against combustible walls, it has previously been communicated that the installation instructions contained incorrect clearance requirements.
The minimum distance to combustible walls was stated as too short, but this does not pose an immediate danger. However, if the stove is positioned closer than 200 mm from a combustible wall at the back or in a corner, the wall must be protected by a heat shield, which should be retrofitted to the existing stove.
Jøtul will cover the new heat shield and delivery. We sincerely apologise for any inconvenience this may cause.
For questions and prompt assistance, please contact your nearest Jøtul dealer.
You can also contact Jøtul AS directly. E-mail: teknisk@jotul.no
Please follow these guidelines for retrofitting the heat shield:
November 2022: Replacing screw on Jøtul F 360V2 Advance and Jøtul F 370V2 Advance series
November 2022: Important information regarding doors - Jøtul F 230 series